Q: How is value being created by Knowledge Professionals today?

A: As it has for centuries, commercial value in the 21st century business world ultimately comes from just a few levers, including growth, profits, customer satisfaction and the wise use of assets. In today’s demand-driven global economy, the drivers of those levers are information, fact-based decisions, connected collaboration and speed. Information technology plays a huge role, but it is the alignment of technology with business process and creative ideas that creates the magic. Stanford University economist Paul Romer writes “The new way of doing things makes the information technologies more valuable, and the new and better information technologies make the new way of doing things more possible”.

Today’s Knowledge Professionals are creating value by expertly navigating those technology-business intersections for innovative products, services, and operating methods.